We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||3-7 Business days
||10-25 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GULF ASWAQ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gulfaswaq.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Very good quality, arrived very soon in less than 15 days, an extremely economical price! I'm very satisfied!
The product is good in
Works fine activated for TIME
Very convenient thing, well thought out, I recommend the store.
Thank you store!!!! Everything came intact and safe, the parcel arrived quickly!!!! Very convenient to use, seller and recommend!!!!
Good product, like ..
Very good arrived in time, has had enough mobility, I recommend
Great stuff. Well packed. I'm happy.
Fast shipping So beautiful. The finest of my ships. I strongly recommend it شكراً for store Easy to use and very practical and easy to install and slow down
I'm very satisfied
Item description conform to, store correct and reliable. The parcel will arrived late because of the Postal Service Italian
Class! How packed!!! Let's see how long it will work!!! Moscow reached quickly in less than three weeks...
I ordered 13.02.22. In the Mail there was a parcel 02.03.22 ..... the description corresponds... packed in an inflated package .... At Home tried on the phone in the case. I haven't fixed it yet. .. Later I will add a review. Recommend.
I did not communicate with the store. Sent with delay. But it came and perfectly packed. I haven't put it in the car yet. I'll drop it.
Useful well made and fast in the ship deliver malt. Thank you
48 kүnde sұratқanymda zhetkizdi-Au aқtөbege...
Fast delivery. High quality standart. Very recommendable. Good communication. No problems. Thank you!
Looks good quality.
Didn't I receive for lot why?
i bought for the third time. i find them to be the Best option for My cars.
It's just like it's in the picture I loved it.
The Mount came quickly, everything is whole. Long, too much overlap the review.
Good item, good quality materials, works very well, good store