Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
3-7 Business days
|
| Canada, Europe |
10-25 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GULF ASWAQ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gulfaswaq.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Order came quickly, track number was tracked! Packed was well, the quality is good, telescopic rod for 2 positions. But on my car did not fit, when buying, check the mount of your zarkal
Norms
Everything came well safe and sound! I will try)!
Super fast delivery
Very nice and practical.
The delay of a full month of the order time product is beautiful but not fixed
The car does not interfere with the review. I will put on the bike there the most it will be
Looks good
Not suitable for all mirrors, see their fixings. With a little DIY, it's the job.
Congratulations fast Just received the product. Today 16 days of purchase Very fast. Very satisfied
Everything is super! I liked it! Thanks for packing great! Nothing hurt.
Nieko gero neimanoma ideti isimti nepatogus phone
Arrived. Well packed. Congratulations to store. Thank you!
Very well packed, very strong construction, not flimsy.
looks good, I have not used it yet. I sure it will do the job.
Very good! I 've been buying supports the years that derretiam sun or quebravam after some weeks! This gives the impression of longevity!
Goods quality, to the store Thank you very much, it came quickly
Came the order whole, came quickly, in stock another holder
Come quickly. Very convenient and excellent holder is easy to install and perfectly holds the phone. Chic and practical goods
The iron with the plate is packed cool. Everything feels reliable. I did not communicate with the store. The telescopic tube extends by approximately a third. I'm happy with the purchase.
Track tracked. The product came very quickly, packed perfectly, the phone holds well, but has not yet installed, the quality also liked it, I recommend to buy!
At first glance not bad...
The mount was sent to the post office in three weeks. Packed very neatly, will not break even if kicked. It cost two hundred and seventy-eight minus a discount. Description corresponds. The size is a little big.
Product compatible with the description. Recommend the product and the store. Seller sent the product quickly.
Cool pendant. Came quickly, with discounts for 149