Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
3-7 Business days
|
| Canada, Europe |
10-25 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GULF ASWAQ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gulfaswaq.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
According to the description. It looks very nice. It's fine. Recommended.
I am very satisfied with this watch. Its very beautiful and all works really well. Recommended for sure.
The clock came quickly. While everything is very like, the color is beautiful, the display is large enough, the application was easily connected. Came completely discharged, how to start using-I'll add a review. Very nice price, hope everything goes well
Came completely discharged. After charging turned on. The phone was easily connected. Davolen's baby.
I am delighted with this watch, filled my expectations completely, arrived very quickly, in perfect condition, as shown in the photo and performs all functions. I can do almost everything with him. I love him. Thank you
The clock came on time. The product fully corresponds to the description. Packing without damage. Immediately charged the watch and connected arr.
Very nice arrive downloaded I will put it to load it to see that such ignore the straps I put them wrong hehehe
Love it, screen size is same as apple watch 42mm. Color of the wristband and sides are more rosegold than gold but still realy nice.
Shipping is super fast! Look at the hand perfectly, but for the work of the clock a dual impression. Watch with the phone synced through Bluetooth and if you want to answer the call through the phone you need to disable Bluetooth and talk on the phone. On the clock, the speaker is weak, if you talk near your phone then you can... if from the phone meters 3 then the sound goes distorted. You can listen to music, the screen saver can be made from any photo or picture. Come to the watch SMS you can read from there. SMS from social networks there is but not all (Photos of social networks made a screen can look) a lot of measurements of basketball... etc. .. if you go to different exercises. But in general, the clock is not bad for such a price.
The order came in two weeks. Everywhere protective film. After I add a review.
Exactly as described, charged, through QR installed the fit Pro, everything just installed enough, still in other settings you need to dig. 2 weeks delivery to Bashkiria, bracelets are excellent, especially iron adjustable, everyone is happy, I hope will last a long time, instruction in Chinese and English as always. On the Internet looked at the video with the installation, thank you
Good hours for your money. Shipping fast. Seller Thank you
Thank you for the watch, I'm delighted with them. Very convenient to carry on the hand, with the phone Samsung A9 works perfectly, installed the app, notifications all come, you can answer the call, also it itself to produce it. I would like to find on them a protective glass or a cover with a glass.
I liked it, it's arrived before time, good communication with the store, perfectly packed, all right.
All good, arrived on time!! Strap, iron!!! Barely figured it out!! And silicone, better B was not at all, the color is not the same!!! Downloaded app-everything works except for calls ((((((calls incoming for some reason on the menu are blocked!!!???(((((
The order came quickly packing is a little jammed but like a whole. Until I checked the store I recommend
Very nice it cost me a little to set you up with your mobile. Now see how it holds the battery and how it works
Shipment dotarła. Looks very nice. See how will the sprawować
Good watch, I'm very satisfied with the purchase. I recommend it.
Great watches, just not like the package came, little plastic bubble