Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
3-7 Business days
|
| Canada, Europe |
10-25 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GULF ASWAQ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gulfaswaq.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Very good
Satisfaction
Perfect wireless charger for Apple Watch, AirPods and iPhone. C type - fast charger. Enjoying using it. Good Quality.
Running, well made, for all OK
The charger came, everything works, everything is whole, the packing is not crumpled. On the account of two phones and watches-did not try. I had a string with a power screen, so if you put on the charge where the magnet is drawn-9W shows, put where the lightning-6 is. I charge for the night, it is convenient where lightning, there is not magnetized, took off, at night with prosoni. Where the magnet-lures and when you take the phone, the charger is dragged behind it, you have to hold the second hand. And so everything is fine, I recommend the store! Maybe I'll take another job or as a gift!
For their money, the top, but breaks when bending and White very quickly gets dirty.
Recommend It وبقوه excellent very very very
Perfect Power bank that can be used everwhere and at any time
Comfortable work all perfectly
Great
Huipputuote, lataa kolmea laitetta kerralla. Siisti desing JA laadukkaan oloinen.
Everything was smooth and ok. The product seems to be ok. Hope it will last for a long time. Very fast shipping (1 month before the scheduled arrival day)
It came super fast, I recommend
Perfectly charges Apple Watch 7, the rest of the desktop charging does not.
Very comfortable thing? Replaced three wires, but there is a small Newans, heats the clock after several hours of charging. Later I will write how I behave further.
Excellent. Really top. For travel is irreplaceable: bring with you the charger three in one and loads, also at the same time, smartwatch, AirPods and phone
Works well with my iPhone 12 pro and iWatch 6 series
Shipping speed Good condition good nocturnal when Chan Chan is one PCs only to solve ~~
excellent quality! recommended!
Great product, very good quality and convenient. Can be folded and take it anywhere
Amazing. Works perfectly. Easily charges iPhone, Apple Watch, and Airpods. Very satisfied, will order one more for traveling!
Very good quality, it's three chargers, two for iPhone and one for Apple Watch. One of the charger is for iPhone is for iman and the other is not, the Apple Watch tb charger is for iman. On the other hand the whole base on the contrary to where the mobile is loaded is imantada, this has allowed me to stick it on the side of a metal cabinet like an iman in a fridge. When charging both the iPhone and Apple Watch vertically do not fall down, the iman is super powerful.
Seller Thank you! Very high quality and convenient charger!
Quickly was well-received ㅎ ㅎ ㅎ
Very excited to have this… Very neat and elegant.. Excellent product… And works very well. Love it.