Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
3-7 Business days
|
| Canada, Europe |
10-25 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GULF ASWAQ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gulfaswaq.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Dear Seller, First of all I appreciate the store for its very nice packing. Because of packing, it reached safely to me. I also appreciate the courier for their fast delivery. I have not tested. Regards.
Looks good ordinary planar masks. later I'll add back how to check.
Everything is good, with its task cope, the vibration of the machine (Indesit Innex) decreased, so almost stopped moving, but while I was only able to start 1.
Until I tried it. If I add anything...
excelent.
I thought they were bigger but they're fine, they do their function
Zamoviv, came shvidko ale underhelped, Yak "beagala" pralka so and bigae
It came quickly. Until I tried
This is fake!! It is made of thin hard cheap plastic. It can't extinguish vibration. She does not perform her functions! And will break from weight of heavy washing machine. Total shit. Even this black shit is not rubber and hard plastic
The product is accurate as store description. A+++
The washing machine stopped dancing, but it still turns a little in the process of washing, it would be good if the rubber on the stands was softer... but in any case, the result is is
Arrived very fast to my address. I am very satisfied.
Came in less than a month. Already paste, but still haven't tried to see if they are effective enough
It is necessary to keep in mind, these legs are firm with sticks at the bottom, they are in order that the machine does not move when washing, they do not remove the vibration. I thought they were rubber, and this is plastic
Good but not stable on the ground
I didn't. Top plastic. The bottom is solid gum.
The coasters came quickly for a month. Correspond to the description exactly, in work did not check. After washing, I will add what will be the effect. Seller normal.
Complies with the description. I just have to test it.
Ordered 11.11.21 came 08.12.21G all well store recommend
I did not expect them to be so big! The diameter of the sole that lies on the floor is 80mm and 35mm high. In the case, I have not yet used How to damping vibration when washing, I can not say