r wireless experience
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||3-7 Business days|
|Canada, Europe||10-25 Business days|
|Australia, New Zealand||10-25 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Is amazing quality the price level, audio is perfect, great bass and treble, battery incredibly durable, used some hours and fell from 100% to only 80%. The indicator in case is extremely useful, not counting the large capacity battery case also. The headphones fit well and are very comfortable. Delivery was very fast, arrived 2 weeks early.
The product surprised me very positively. Battery life is amazing, as the sound quality.
Excellent headphones. Sound headphone and microphone certainly far from ideal, but for the price is excellent.
Perfect product, packaging, use in all, perfect, very recommend the product
Headphones come in a month. In perfect condition. In their original packaging. I don't listen to anything of course, but the sound in my opinion Super compared with JBL. One bad in my opinion, very slippery case cover, and when reaching headphones in motion case falls out of hand (a few times already dropped). Otherwise satisfied with the headphones. Recommend
arrived quick, work nicely, satisfied. the pods container its a bit bulky compared to other IEMs
excelent quality, good basses and more refined in general than the wm01 basic version, the box it just appears in the photo to be little but it's almost as big on width which is not a bad thing, the only downside it's that the case scratches very easily but it comes with a little handy cloth bag! but amazing quality for the price!
I have received and tested the item and my assessment is very positive. The product has exceeded my expectations QUALITY. Excellent sound. Thank you.
Good furniture sound, foremost within the range of price, Bass normal, not saturated to max volume and comfortable