Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
3-7 Business days
|
Canada, Europe |
10-25 Business days |
Australia, New Zealand |
10-25 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GULF ASWAQ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gulfaswaq.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Nice looking. Let's see how the car works. Shipping fast.
A month went to ekb. In Volkswagen Polo rose perfectly. For your money, the top thing. Hard base.
Thank you very much, goods, store recommend, it is still in time and fast
Organizer perfectly fit to таурегу. Perfect quality. Durable plastic, covered with good kozhzamom. Shipping and delivery lightning, for a special thanks to the store.
Perfecto
Product description. Recommended items and store
Is very beautiful like, material is great, concertesa buy more
Exactly same as the picture, Tough material. Came early.
quality is very good but very small in size as compared to picture shown but quality is good
Top received quickly ^ ^ Practical to put his business dedand when you drive I recommend
Nice product.Very satisfied.Very good tracking.I will oreder more. Recomand store
מדוייק product excellent
It took less than indicated. Thank you very much
i like this. it fits on the passenger side very well. the body is made of plastic so it has a slim base to hold phone/keys for passengers.
It’s hard box, I thought it soft
Looks OK! But I still did not see if it would fit in the car
Product arrived in perfect condition and within established time recommended store
It came quickly. Order satisfied
As in the description. Bottom hard plastic, top under the skin, also hard material
Great thing. Would be longer by 10 cm would be generally perfect
Amazing article! The quality is very good and is perfect in the car. I recommend it and very reliable shipping.
Delivered to france in 21j.
It is very useful. I love it. Thank you for your swift delivery.
The order came to Kiev in two weeks to a new mail in the total parcel. Small, neat. Quite narrow, for small things it will be just right.
Normal organizer, for the phone on the Fiesta of the Sam to., the plastic is elastic. Recommend.