Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
3-7 Business days
|
Canada, Europe |
10-25 Business days |
Australia, New Zealand |
10-25 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GULF ASWAQ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gulfaswaq.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Good quality! Nice fabric touch. Also for the rubber. Well made. good finishing. Cable strap also good quality!
Will arrive days shipping ourself. Yet in test but packing Earlier in C to C when order came equally lovely packaging dish
Fast shipping the goods well received.
Excellent product quality and wonderful.
The goods came in 3 weeks, qualitatively packed, everything works, the indication shows. I'll see how much I can live.
Well-received. Chan Chan harness good looks to be living. Shipping fast fast summer ^^
Packing well come from. Wire durable products Charging voltage for similar fixed and not continue, while being what it was Jun 27 days receipt of order June-July
Fast and safe delivery. The quality of the cable seems to me robust and resistant. The length of the cable is actually 2 m. I have not tested the speed of data transmission yet. I will do so very soon to add additional comments later. The store is reliable; Moreover, he sends your order quickly. I give 5 stars for service and product. Thank you!
Super fast delivery. Was just 7 working days arrive. Charging speed is also good. On the plug is the current charging current display. Not in AMPs but as I have understood in Watts.
Fast shipping thank you Cable finish also very nice and durable products Domestic 100W cable contrast cheap and very nice
Delivery was fast. The product had damage but the store soon returned the money. Serious seller, recommend buying with it
Excellent item, just as in description and fully functional, I recommend store 100%
Quality cable for charging devices, not only phones. I bought for charging a laptop-there is no downvoltage. Very neatly executed, without any rags. The charging screen is well visible. The wire provides Velcro. Elegant. The store for a day formed an order (several positions). Good buy.
Compliant item received very quickly and without any problem. Thanks to the store.
Arrived in 20 days to Tampico Tamaulipas Mexican of superb quality recommended
Just like in the description, delivery fast. Show the power charge.
Correctly received, on time and as ad pictures and description. Happy and recommend it to everyone.
Ordert a few USB C to USB C and USB A to USB C Cables, 10 in Total. Good quality, works fine.
This condition you owe Xiaomi Note 10pro ultra fast charging supports Charger W, and sought to bring Goods received at sight Stock purchase can be scheduled General spare battery for High speed charge qc3.0 is also well Electrical wire wholesale high-grade information Shipping by Express came with four key
Excellent charger I asked for the length of the charger 2 meters and I arrived 3 meters