We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 3-7 Business days |
Canada, Europe | 10-25 Business days |
Australia, New Zealand | 10-25 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Watch excellent, beautiful and stylish. Arrived fast. Congratulations
good store
Got everything right, 'Re working 100% and think a beautiful watch saw. Note: This bracelet is it not that came, this then bought separately. And is very good, wore the other haylou, ever plan to buy more because it is very comfortable and not me itching arm. Recommend the watch is very beautiful and the screen is Bek sharp and great quality! Received in Maranhão with about 20 days.
Great quality product Arrived before delivery Like
I highly recommend this store, conforms the product details, fast delivery, safe payment
Arrived super fast in 12 days, exact foremost to photos
Good item. Good communication with the store. Fast shipping
Very beautiful, modern and comfortable, like… Am in stage adaptation, great stores
Excellent smartwatch. Promo price so delivery options. Some functions can only be changed in mobile application. Overall is a great smartwatch input. Good battery life.
Very good item just as described. Quality/price = 10/10. Shipment very fast. Seller very reactive and honest. Watch very beautiful. Satisfied.
Thank store⭐⭐⭐⭐⭐Arrived Time exquisite recommend buying be this store
Fast delivery good products I recommend the store
Recommend this store… Fast shipping and safe and the product good matching the description with good price. Thanks to the store
Excellent Product recommend all great quality and great money very reliable. Can purchase without fear
great watch, well packed, arrived quickly, I recommand the store !
Excellent product! Arrived very well packed and protected! Exceeded my expectations! Arrived well ahead of time! Recommend the product and the store for sure!
Very good, well finished and ergonomic, more beautiful than the pictures. Arrived in 19 days in John People-PB no fees.
Haylou RT2 is much higher than screen and languages, the body is not plastic, very good
It's OK. Price quality. I got a call. There is no Russian language. App at Russian.
Excellent Product, meets what you promise, is a good quality device, so far it looks very interesting. He arrived in Colombia in 24 days, ahead of schedule.