Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
3-7 Business days
|
| Canada, Europe |
10-25 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GULF ASWAQ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gulfaswaq.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Foremost perfect, the lla watch or is detected through a board of wood particle of 10 mm and the set is tough, now wait to watch how to behave with the time step.
works great! a bit anoying with the beeping sound when you unlock
Looks like you will miss one piece on the metal part, I don't have agreed to take pictures and have stall, now to test the quality
Thanks for the service. Been a template for the assembly would be helpful. Only after the assembly and complicated programming can I a Ent valid feedback.
An excellent store to shop. Delivery was relatively fast, the item was well packed and per-setup and ready to use. I installed it, everything functions very well and smooth.
Got it works. Melted similar to lock it Slaman but it was a flaw Strange's key blue not worked through cover box. And put this lock New all perfectly working and signal passes.
still not check ✅
Thank you.All received the purchase was very pleased. great store. Responsible and prompt him my best wishes .. And a good trade… thanks again. Thank you very much. All received .. purchase was very happy. great seller. Responsible and prompt him my best wishes .. And a successful trade… thanks again.
Shipping Courier. Lock fits the description. Works. Recommend. Thank you
Instant delivery, next day, excellent packaging, description. Lock is a little big, but otherwise excellent cool stuff. Almost reusable seal on the door, convenient
Fits the description
Everything is perfect, except the screws are of cheap quality, I recommend using different screws.
made of plastic, some parts steel. overall feeling is good, device is strong enough for the furniture lock. still wondering about one part - one steel plate - no idea what is the purpose of it. There is description of functions, beeping during various situations, but missing installation guide. anyway no problem for a handy guy to install this.
Lightning delivery. The product corresponds to the description. Recommend
All works. Really problem would be if the batteries sit. after installation forgot to insert batteries disassemble nightstand fully
Cool thing, perfectly protects from playful children's pens. I would also like a more detailed manual for Russian and preferably with pictures :)
MSK 5 days, the point of ozone. Re-take the first two working half a year. Batteries Not sat. Master map can be any card or blue keychain. Deal with programming recommend to install. Without batteries close and then pick accounts. Mode програмирования when many short peaks, about 15 kind.
Works
Brought the courier. Installed in 10 minutes on the drawer of the table. In the kit there is no template, cut from the box in which they brought. The master card prescribed his key. Stably works at a distance of 2,5 cm. I'll order more.
Precise but explanation to remove the sound a little complicated. The store should make a video .
Great thing. Description corresponds.
Everything works great. The Master Key is needed to program new keys.
After a long time, namely 6 months
Everything is perfect!
Came in 56 days. Works great, thanks.