Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
3-7 Business days
|
| Canada, Europe |
10-25 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GULF ASWAQ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gulfaswaq.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Excellent smart watch, true charge lasts less than in the description, the first charge week last, active mode tracking health not included. Complex lock, figovina that comes in set to open the lock, once broken, had to open a teaspoon) I mean it! This lock setting under your arm is required to make only one time.
Delivery! The clock! Download the app and immediately understand what was happening! Shipping delay, but not critical! While all like
Super full as I want also thanks for süpriz
Come fully discharged, delivery fast, store recommend!!!
Very beautiful watch works great! Easy to take in hand on see if she tien Time
Smartwatch consistent with the description. No problem paired with your phone. As narazie works flawlessly. Shipment dotarła in 3 days, to this store dorzucił bracelet Recommend sprzedawce.
I bought it on a recommendation from a friend and I'm delighted. Good product with good functions. Large Capacity Battery
Excellent watches, fast delivery, installed everything quickly, I recommend
Beautiful arrived with 10 ten days very fast delivery congratulations
The clock is gorgeous. Very beautiful. Only charge little. Brought by The Courier, very quickly
Super fast well packaged product in perfect condition.
Excellent clock, the sensor works clearly. Easy to use, the blue is stored with the phone through Bluetooth, from the functional: Clock, pedometer, pressure measurement, calorie, notification from the smartphone. As a gift there is a golden bracelet. by express delivery went a week.
Fits well with the description. Arrived quickly. There are 5 different wallpapers. You have to download the FFit app. I did not try taking pictures. Measure sleep. Heartbeats. And other functions... I did not contact the store.
Delivery at the highest level. The watch came in a box. Than they bought me-the presence of a change of pressure. A little uncomfortable interface. Mostly not bad. Hard Four
Good watches, you can take, quickly reached, work, XS how long will work, but look good, heavy, look stylish
The watch walked with a defective strap, which I could not use. The store is not answering.
Watch cool came very quickly, very very quickly)) comfortable old recommend, put a gift nice
Super nice arrived very fast I'm from Mexico perfect tracking came very well packaged and I didn't arrive damaged or scratched arrived in perfect condition not yet wear it but arrived in very good condition. It has good value I hope it is also very good working.
Siuntė iš Vokietijos keliavo kelias dienas no social insurance debt. Kolkas fainas :)
Simple sieving or health status, and exercise harder still need instrument electronic smartwatch calls for can the function is not whether you want to use to give do not know whether you want to cut nickle, I view end call is that is equal to think more thicker and heavier Heart rate or blood pressure catwalks calories etc patting Oh, recommended measurement the devices are sure it will work well, but reliable without a business card business card
The store sent the parcel immediately, the delivery is also quite fast. Work as it is necessary to SMS and incoming shows, sorry for the exhibitions in the clock is not enough and the application for the clock is not finished, but it works. I have a Xiaomi phone, pairing is normal.
Beautiful watches, liked, really waited. Everything is perfectly packed, the store put a gift, nice. Delivery 11 days, though not quite figured out this is not a problem, I'm very happy with the purchase, I hope will last a long time, thank you to the seller.
Quite a good watch. Stylish appearance. From the functional-the steps are correct, you can put reminders and an alarm clock. You can choose dials. Measure pressure, steps, Pulse. Thank you for the gift.
The watch really fits the description, and its really good. Packet really well, really nice material and i got a gift from the store which means a lot. Thank you. Recommended seller. :)
I love it, I'm very happy, thanks to the store for the little gift he put next to the clock. It arrived in 9 days, I haven't set it up yet but the appearance I love, very handsome and delicate!