Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
3-7 Business days
|
| Canada, Europe |
10-25 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GULF ASWAQ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gulfaswaq.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
It's good overall. It's currently in the process of cooking.
The sound quality doesn't have to be said. It's small and exquisite. The quality is very good. It's worth buying.
I bought it in black. Wumart has a better price. It feels good.
The sound quality is really undeniable. The bass is surging. The high notes are loud and clear. High cost performance
The texture is good. The bass effect is also very good. I think the battery is also durable.
The sound quality is very good, the shape is good-looking and loud enough!
Just after I went to pick up the speaker, I couldn't wait to open it. The speaker looks exquisite and flawless. The big brands do have fine workmanship. The color of the real object is also very atmospheric, even better than the picture.
Material quality and weight of the device make it become a big brand!
The radio Super texture, with a look scary and beautful.
Fast logistics, good packaging, excellent sound effect.
The first time I bought this brand of speakers, I didn't expect that I really had a great experience.
The brand has a very good sense of design, and its appearance is very high. The sound quality is also very good. It is convenient and fast to connect to the mobile phone.
Fake good, the box is slightly crumpled. I would not buy a fake, I wanted an original but did not happen (if I knew). thank you all
Small and elegant and sound quality like mom the song to listen to it like in order to give her given her delight aerospace industry.
Packing are well and the speaker weight a lot and handwork this sophisticated and genuine.
The quality of the speaker is very good. The sound quality is also very good. I like it very much
Workmanship texture: quiet atmosphere sound quality sound effect: falling sound quality bar, feeling
Appearance: very good sound effect: invincible sound effect, listening DJ is great, voice is also very crispy workmanship texture: Feels Good
Appearance is exquisite, portability is small, sound is almost perfect, sound quality is especially good,
The sound quality is very good, especially the bass is excellent, this price is really worth it
The sound quality is very good. This net shape rope. I iron bar okay okay. Appearance is online Rea.
The sound quality of the stereo is good and the Bluetooth is stable
Exterior appearance: circled 랗 and cute. Pear color may be different simple and cool cool. Work texture: texture is good and sophisticated. HiFi sound effects: Bass very excellence.
Appearance: very nice Sound quality and sound effect: the sound effect is invincible. It's great to listen to DJ and the human voice is also very clear Workmanship and texture: it feels good,
Our house is for JBL speaker have Lotta, so even for small things very like.