Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
3-7 Business days
|
Canada, Europe |
10-25 Business days |
Australia, New Zealand |
10-25 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GULF ASWAQ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gulfaswaq.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Beautiful, practical, fast shipping and sweet quality
מהמממםםםםם ice be hail per second love really
Hand made flat the best shopping on AliExpress, product that does what it promises so excelled.
Super fast shipping. Exactly as the NS picture. I have not tried it yet, but I'm happy. thanks. i recommend
Not a bad blender, I was looking for something original for a long time. You can download from two sides. Power is not enough of course, but with small sliced pieces copes. In general, I recommend.
Cool comfortable thing. Does not look cheap plastic. Cuts well, the goods came faster than was stated.
رهييييبب اخذت two weeks almost متحمسه used them every day للرياضه
Nice design and blends fruits very well. No plug adapter came with the blender (only USB charging).
Mixer juice cup one with charging base magnetic color white product fantastic fast shipping excellent
ANL untie, same description quality ممتازه fast delivery was excellent packaging, light weight. And mix Zuhr bas most important thing what ينحط where extras tough مثلاً carrot better تبشرونه two dimensions تحطونه therein وتعصرونه .. وقيسوا them other fruits وخلافه. يجي معاها booklet explaining للعصاره with other accessories. القزازه عباره for بلاستك strong, recommend where
Comply with the photo and delivered in time. Works very well it must support 2 times to put it started;) A see time s'il keeps well!
Excellent
Delivery on time شكراً you وعلئ your attention
L I used some of the time and I have to say that works good product, I don't have trustworthy to crush ice because it seems that may be too hard, the rest all good
She's arrival in Polynesia in very good condition, very well protected nothing to say. She is just wonderful.
very happy with product, works great.
Really at top, I make fruit juice smoothie cafes struck, A treat & ideal saw summer,
worth every penny, this is the same one that sells on Amazon for alot more. best buy ever definitely getting another one.
Love this! Best purchase on AliExpress, totally worth the money! The quality is great and the shipping was fast. Going to take it to work
I'm completely! The best buy. Very practical and beautiful
Thank you, but goods went for a long time!!!
It meets all my expectations. I am very delighted. An excellent product
Received faster than expected very funny my purchase compliant description
I love this product! Great for gifts as well! Ships fast, only took a week and a half to get here. Will return to get more.
High quality, best than expected, recommend to Foremost the world, nicely packaging, foremost perfect, thank you Mr store