We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 3-7 Business days |
Canada, Europe | 10-25 Business days |
Australia, New Zealand | 10-25 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Product arrived. Exactly as advertised. Am satifesito.
The kit is good quality. My son was in love. Despite the delay, worth it.
Good article, very speed and excellent quality
Very good quality, mainly the headset sound simply perfect, very soft keyboard with keys. Amazing kit
Got it right! Only the phone that has a small defect! When the USB RGB earphone it it is sizzling taking over it is good!
Recommend, show ball as promised came all right! Quickly
Thanks a lot.
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Got everything right, and all working perfectly recommend
Great product, was taxed in R$ 146,00
Thank you very much! Get fast! It works, keep test!
Very beautiful Thank you much time.
Like product
Exactly same as advertised!!! Product working perfect!!! All very beautiful and arrived in 13 days here SP all beautifully packaged!!! I am very satisfied is recommend both the store the store!!!
Submission deadline. Arrived all as ✓
American Standard keyboard very well built the lighting is good (has 4 different shades pre set), excellent cost benefit. Mouse great quality allows adjustment of DPI, well built. Earphone good quality but not allow regulation. Indicate the kit very worthwhile.
very good
To me, the keyboard came a little crumpled on the sides but in general it looks good Earphone top And Mouse top
Product arrived in 11 days in Sao Paulo, the box looks that went through an apocalypse as detonated but products arrived in perfect condition, well packed, and great quality, was very happy and recommend the great quality of products and agility, Taking the Post that looks like the postman was hitting the dogs arrived Street by state that the box…
Super, j'adore.
Aesthetics in "metal" well Daora yet tested, took a little compared to other items, well packed
Lack of proof
On the keyboard there are no Russian letters. In the rest all working
Loved it!!! Arrived with a scratch on keyboard but the rest was perfect, have gotten very fast!
A very expected deadline has arrived. In principle, a good product. Thank you and I advise everyone