We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||3-7 Business days|
|Canada, Europe||10-25 Business days|
|Australia, New Zealand||10-25 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The order is executed promptly. Tracking is incorrect that Squadron that courier delivery. When placing the order delivery time provides the most accurate to the actual to 25 May (store have the time for delivery to 25 May). 24 May made contact courier and informed that deliver your order. Me in this day was not on the address, but the courier managed to find an alternative way to solve the receipt of the order. Packed well, but when unpacking saw that box mouse slightly jammed with three sides (the cardboard box is non-rigid). The mouse without повреждёний. Nice, neat, has its own battery and charging port micro USB, which is located in the front side keys. Contact softened only from the left and right keys, well not just completely silent, but the sound clatter not emit. The wheel rotates without problems. The driver installed quickly, support Windows 7. Response to action smooth (appear замедленными, try through debug) I used to more nimble action.
Delivery in 5 post to Pyaterochka, within a week came. The mouse is light, soft, low, a little not used, but it turned out to be much more convenient for me. Connected to Windows 10 and via Bluetooth, and through the adapter without problems and any additional actions. To the old tablet on Android, too, but to the old phone on Android somehow failed, but it's already, it does not need it. The buttons are silent almost, the wheels on the contrast at the press click directly loud. For almost a month I charged once when using on average ~ 4 hours a day, but charges quickly immediately from the computer, you can continue to work. On many surfaces, it works well without a mat, but the legs sometimes unpleasantly crossed on the table, but it's individually.